Returns & Exchanges

At TLO Outdoors, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return and exchange policy on all unworn fashion apparel. If your items don't fit or meet your expectations, simply follow our streamlined process to secure a refund or a new size.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location; ensure the barcode is clearly visible to avoid any processing delays.

• 4.
  Receive Refund or Exchange

  After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.